Concierge Security
Committed to keeping you safe in your homes
We provide our best security guards who are highly trained to meet the needs of our clients. Our officers are always professionally dressed to provide you with a feel of high-class security along with a sense of safety. We make sure that you never feel alone. Our staff is always there to empower you in every special moment of your life.
How we achieve it!
We are committed to delivering exceptional service. Our strategies and safety solutions will provide our clients with the service they require to secure the people and assets. We set up front-line, mid-border, and back-end officers. The frontline officers control who comes to your building and also patrol all the areas near your building. They give your guests a warm welcome and keep a record of who enters your building. The mid-border officers patrol all the time to ensure the safety in your building. The back end officers are always checking the CCTV recordings and other technical details to ensure everything is secure and under control.
Duties of Concierge Security:
Frontline security presence
Greeting/Checking-in visitors
Upholding building rules and regulations
Property surveillance
CCTV monitoring and Alarm response
Customer service for building occupants
Incident Report writing
Protection against theft, accidents, fires
Concierge Services
Access Control
ByLaw Enforcement
Licensed Guard
Concierge
Services
Residential Concierge Services
Decimal Security ensures that only residents are given access to the building. They are trained in conflict resolution and quickly manage common building issues such as noise complaints and parties and assist with move-ins and move-outs.
Commercial Concierge Services
Our commercial concierge specialists are ready to help with the safety and security of your commercial property. They will monitor CCTV cameras, safeguard suite keys, and enforce your building policies. Our concierge professionals can also provide first aid assistance and fire control in a building evacuation.
Industry Leading Training for our Employees
As the role of security professionals continues to grow, Decimal Security saw the need to train our staff to handle any situation calmly. As part of our company’s commitment to our employees for in-person and ongoing online training, we have created an advanced safety and security-based method for our employees that require skills to advance in their role, including patrolling, law enforcement, and fire safety.
Modules include:
Customer Service Training Incident Report Writing
Access and Crowd Control Training Incident De-Escalation Training
Basic and Advanced Security Training Trespass to Property Training
Crisis Management Training Emergency Response Training
Occupational Health (OFA) Certification WHMIS Training
GPS Tracking and Reporting
Via GPS tracking system, you can watch the progress and stay informed by live tracking of the security guards with instant updates from the site. This let our guards to work effectively in a timely manner. When security officers make a stop at a client location, they are able to easily detail what they completed during the stop, as well as add an optional image for additional documentation.
REQUEST A QUOTE
Trust, Integrity, Responsibility, and Accountability
These core values that allow us to empower every employees at Decimal Security